Lifeline program

Discounts for limited-income customers

We understand our customers sometimes face financial challenges, and when they do, we are ready to help. Tucson Electric Power's Lifeline program offers a $15 monthly discount for qualifying limited-income customers who need help paying their electric bill.

TEP customers with limited incomes who need additional help also may be eligible for emergency bill payment assistance from our community partners. Learn more about services available from partner agencies.

Please note that only your primary residence is eligible for the Lifeline discount.

Do you qualify?

Discounts are available to customers who meet specific eligibility requirements:

  • You are a current residential customer.
  • Your utility account is in your name.
  • You are the primary resident on the account.
  • You meet the following financial guidelines:

A household gross income for the past 12 months that does not exceed the following amounts, based on the number of people in your household:

Family Size Annual Income at or Below:
1 $19,140
2 $25,860
3 $32,580
4 $39,300
5 $46,020
6 $52,740
7 $59,460
8 $66,180

The figures above reflect 150 percent of the federal poverty guidelines that took effect Jan. 15, 2020. Lifeline program participants are required to reapply every year.

How to apply

There are two ways to sign up for the Lifeline program:

  1. Apply using online form.
  2. Download the Lifeline program application form. Complete the form and submit it to TEP according to the instructions on the form.