Lifeline program

Discounts for limited-income customers

We understand our customers sometimes face financial challenges, and when they do, we are ready to help. Tucson Electric Power's Lifeline program offers a $15 monthly discount for qualifying limited-income customers who need help paying their electric bill.

TEP customers with limited incomes who need additional help also may be eligible for emergency bill payment assistance from our community partners. Learn more about services available from partner agencies.

Do you qualify?

Discounts are available to customers who meet specific eligibility requirements:

  • You are a current residential customer.
  • Your utility account is in your name.
  • You meet the following financial guidelines:

A household gross income for the past 12 months that does not exceed the following amounts, based on the number of people in your household:

Family Size Annual Income at or Below:
1 $19,140
2 $25,860
3 $32,580
4 $39,300
5 $46,020
6 $52,740
7 $59,460
8 $66,180

The figures above reflect 150 percent of the federal poverty guidelines that took effect Jan. 15, 2020. Lifeline program participants are required to reapply every year.

How to Apply

Signing up for this free service is quick and easy. You can sign up two ways:

  1. Log in to your My Account.
  2. By downloading the Lifeline application form and submitting it to TEP.