Need Help? Just Ask.

If you are facing financial hardships, we are here to help. Please call us at 520-623-7711 to discuss your options with a customer care agent or review our payment assistance page for ways we can support you.

Protect Yourself From Scams

Scammers want to steal your money. Year-round, TEP customers report suspicious phone calls, texts, letters and even visits from scammers who impersonate TEP employees. Learn more about how to protect yourself.

Tucson Electric Power

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Five Things to Know About Powering Data Centers

TEP is working to ensure reliable, cost-effective power while protecting customers and supporting community infrastructure.

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Budget Billing

Budget Billing divides your estimated annual charges into 12 equal payments, allowing you to better manage your finances.

Keeping you in the know

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  • Environment

Crews Save Fledglings Through Raptor Protection

Front line crews successfully relocated a red-tailed hawk nest to save three fledglings, highlighting our commitment to raptor protection.

Earn Rewards for Saving Energy at Your Workplace

Local businesses can get financial incentives this summer through our new Smart Rewards Business program.

TEP Steps Forward as First Corporate Supporter of Prosperity Initiative with $100,000 Donation

TEP is the first corporate donor to support the Prosperity Initiative, a local effort aimed at reducing generational poverty.

Award Honors Heat Safety Partnership

As we prepare for another summer, the American Red Cross is recognizing TEP for helping to prepare and protect residents from extreme heat. 

Energy “Oops”: Common Efficiency Oversights Hiding in Plain Sight

Houses can quietly lose energy through tiny oversights: a gap here, a clogged coil or dirty filter there.

Customer Benefits from Smart Rewards Program

Program participants receive a $50 gift card and additional incentives to allow temporary adjustments.

TEP and Primavera Partner to Help the Community Beat the Summer Heat

As summer temperatures rise, TEP is partnering with the Primavera Foundation to help provide critical heat‑relief services.

TEP Contribution Expands Electric Shuttle Service to Bear Canyon

Four new 23‑passenger electric shuttles are now operating on the scenic 1.9‑mile Bear Canyon route.

Ways to manage your account and pay your bill

TEP e-Bill

TEP e-bill is a convenient, free service that enables you to securely receive, view and pay your TEP bill online - saving you time and simplifying your life.

Auto Pay

Have your monthly bill automatically deducted from your U.S. checking or savings account. No check to write and mail. No late fees or notices.

Budget Billing

With Budget Billing, you'll pay the same amount each month, allowing you to better manage your finances.

TEP Mobile App

View and pay your bill, report power outages and view your usage history. Simply download our mobile app from your Apple or Android device and manage your account on the go.

My Energy Usage

How much energy do you use each hour, day and month? See detailed information about your energy use through My Account and the TEP mobile app.